Terms (Must Read)

Hotel Cancellation charges (if any) + 5% service charge on the total billing amount.
First Amendment would be free. From Second Amendment a Service Charge of 2.5% would be applicable on the total billing amount.

Confirmed dates / days may be altered, cancelled or cut short only if intimation in writing reaches the company, 15 days prior to the check in date.
50% refund will be issued if the cancellation is affected between 15 days prior to the check in Date.
No refund / No postponement if the cancellation is affected 15 days prior to the check in date.
In case of Natural Calamity / Strike / Political Disturbances, if Roads remain open – the above Cancellation Policy will be applicable.

We do not hold any rooms. All quotes are subject to availability. We check for the availability before asking for the payment. Even so, sometimes rooms may get sold out while the booking process in on. In such circumstance, we will refund the full amount or offer alternate hotel in the same or higher category. There might be a price difference.
Room allotment is solely the prerogative of the hotel. We cannot promise adjacent rooms, any specific floor, view etc. If any specific room is required, it must be informed before the booking.

50% at the time of confirmation 60 days before Departure.
Full Payment 30 Days before Departure.
We accept NEFT / UPI. All cash deposits in our account will attract an additional Rs. 300 per transaction.

There will be no refund for any unutilized services.
All guests must provide us the ID (Aadhar) and photo for preparing the Inner Line Permit.
Extra bed or mattress will be provided as per the hotel policy.
Room heater can be hired directly from the hotel. Hotels usually charge Rs. 500 per night.

Per Person one piece of luggage is allowed. Overloading is not allowed and the driver will refuse excess baggage. Any police challan on overloading will be borne by the client.
In case of group movement, it is recommended that the client hires an additional luggage vehicle.

From Kathgodam to Dharchula we will use Tempo Traveller (14 seats) of Bolero (7 seats) and from Dharchula to Adi Kailash and Om Parbat we will use Bolero Camper (5 seats). Vehicles do not have recline / push back seats.
We advise the guests not to engage with the drivers for any itinerary advice. They should always check with the tour operator in case they wish to add or deviate from the given itinerary. Never get into a confrontation with the driver. Maintain a calm demeanor and friendly attitude, which will improve the overall experience of the tour.
ACs do not operate in the hills and it will be switched off. Drivers generally agree to switch on for a limited time for a small fee, which must be settled directly.

Client is responsible for his/her belongings like mobile, jacket, sunglass, charger, cash etc. It is extremely difficult to recover anything that is left behind and we advise that the client should always recheck before leaving the vehicle.
We will not accept any complaint of theft against the driver or the hotel staff. Any such complaint must be directly lodged at the nearest police station.

Most of the hotels do not have a lift. Guest will have to walk up the steps. In case the guest require lift facility or a lower floor room (will be made available only if possible by hotel), it must be clearly instructed while booking.

Above are suggested itineraries. The right is reserved to cancel or alter any itineraries as circumstances may require. We should not be held responsible for any unforeseen conditions like road block, strike, riots, illness, and accidents.